No sound in Zoom
If everything else plays sound but Zoom is silent, the wrong output is selected in Zoom or it's muted there. Confirm your speakers first, then fix Zoom.
Test your speakers right now — it takes one click.
Run the speakers test →
Step-by-step fix
- Confirm your speakers work: run the CheckMyMic speaker test.
- In Zoom, open Settings → Audio → Speaker and pick the correct output device.
- Make sure Zoom isn't muted and its volume is up.
- Restart Zoom and rejoin.
Frequently asked questions
Sound works everywhere except Zoom — why?
Zoom has its own output selector. Set it to the device that played the speaker test tones.
How do I pick the right output in Zoom?
Open Settings → Audio → Speaker and choose your speakers or headphones, then play the speaker test to confirm.
Fixed it? Confirm with a quick test.
Run the test →