No sound on ChromeOS
No sound on ChromeOS is usually the wrong output device, a muted volume, or audio routed to the wrong speakers/headphones. Work through these, then play the channel test.
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Step-by-step fix
- Open Settings → Audio (and the 🔒 site permission in Chrome) and select the correct output device (laptop speakers, headphones, HDMI/monitor, etc.).
- Check the volume isn't muted or at zero — system volume and any app volume.
- Unplug and replug headphones; if using Bluetooth, reconnect the device.
- Run the CheckMyMic speaker test — play the left, right and both-channel tones.
- Still silent? Update the audio driver and restart ChromeOS.
Frequently asked questions
Why is there no sound on ChromeOS even though volume is up?
Audio is likely routed to the wrong output. Open Settings → Audio (and the 🔒 site permission in Chrome) and switch the output device, then run the speaker test.
Only one speaker works — how do I fix the balance on ChromeOS?
Open the speaker test and play Left then Right. If one side is silent, check the balance/pan setting in Settings → Audio (and the 🔒 site permission in Chrome).
Fixed it? Confirm with a quick test.
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